Terms of Purchase

By placing an order on turtlebeachusmall, you agree to be bound by the following Terms of Purchase. Please read these terms carefully before making a purchase.
1. Product Availability: All products listed on our website are subject to availability. We reserve the right to cancel or modify orders if a product is out of stock, or if there is an error in product pricing or description. If your order is canceled, we will notify you via email and issue a full refund immediately.
2. Pricing and Currency: All prices listed on turtlebeachusmall are in United States Dollars (USD) and include any applicable taxes. We reserve the right to change product prices at any time without prior notice, but the price charged for your order will be the price listed at the time you place your order.
3. Payment Terms: We accept major credit cards, debit cards, and other secure payment methods as indicated on our website. By providing your payment information, you confirm that you are authorized to use the payment method and that the information provided is accurate. We reserve the right to decline or cancel orders if payment is not processed successfully.
4. Order Confirmation: After placing an order, you will receive an order confirmation email at the email address provided during checkout. This email will include your order number, product details, and total amount paid. If you do not receive a confirmation email, please contact us at [email protected] to verify your order status.
5. Product Authenticity: All products sold on turtlebeachusmall are 100% genuine Turtle Beach® products. We do not sell counterfeit, refurbished, or unauthorized products. If you believe you have received a non-genuine product, please contact us immediately for assistance.
6. Intellectual Property: Turtle Beach® and its trademarks, logos, and product names are the intellectual property of Turtle Beach Corporation. All content on our website, including text, images, and product descriptions, is the property of turtlebeachusmall and may not be reproduced or used without our prior written consent.
7. Changes to Terms: We may update these Terms of Purchase from time to time. Any changes will be posted on our website, and your continued use of our website or placement of orders constitutes acceptance of the updated terms.